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DentKits LLC

DentKits LLC Reviews

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DentKits LLC Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

4.0 star rating based on 50 customer reviews; consumers are mostly satisfied according to DentKits LLC reviews and many praise convenience and affordability.

Key Takeaways for Future Customers

  • Expect at-home impression kits and a payment plan option that many find helpful.
  • Customer service can resolve some issues but response times vary, so document communications.
  • Check billing and refund policies before ordering and watch for potential refunds delays.

Negative Feedback / Risk Areas

  • Frequent complaints about long delays or never receiving final dentures and numerous DentKits LLC customer complaints about unresponsiveness.
  • Multiple reports of poor fit or repeated try-ins and disputes over refund or held funds.
  • Some reviewers describe broken dentures, wrong orders, and inconsistent customer service follow-up.

Positive Feedback

Many customers report timely deliveries, reasonable pricing, decent fit after adjustments, and helpful customer service representatives who resolved returns for some.

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Media from reviews

DentKits LLC - Poor customer service broken dentures and overpriced
DentKits LLC - Because my order is wrongDentKits LLC - Amazing workmanshipDentKits LLC - Just waiting on on my finished productDentKits LLC - No refund
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Montrey Esx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Excellent Customer Service

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AI Highlights
  • - I had to return my kit due to an emergency.
  • - DentKits helped with the return and refunded the full amount.
  • - Customer service is excellent.

I had to return my kit because of an emergency. DentKits was able to help me through the process of returning it and refunded me the full amount.

Their customer service is second to none. I really appreciate their help through the process.

User's recommendation: If you have any issues just contact costumer service.

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Anonymous

Excellent service

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AI Highlights
  • - Family member ordered a kit without my consent; it arrived.
  • - I’m bed bound and hospitalized, unable to handle the return; Dentkits resolved it.

A family member who lives across the country ordered a kit for me without consulting me as i did not need it. It was delivered to my home.

I am bed bound and unable to handle the return. So, I have my niece badgering me and my family to process the return, all the while I am being hospitalized again.

I, unfortunately, require extensive round-the-clock care and do not have nurses/aides coming in its just my family. So they scarcely had the time to handle another emergent errand.

I emailed dentkits to explain the situation and they helped me resolve it.

One less thing on my plate so I can rest and so can my family.

User's recommendation: Talk to customer service and explain your needs. Theyre people too

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Bady T Yps

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Verified Reviewer

Service was awesome

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AI Highlights
  • - Online order was straightforward.
  • - Impressions were easy at home.
  • - Dentures arrived in about three weeks; fit needed adjustments.

I ordered my dentures online and the process was straightforward. The impressions were easy to do at home, and I received my dentures in about three weeks.

They fit reasonably well, but I had to make a few adjustments to get comfortable. Overall, it was a decent experience.

User's recommendation: Great service

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Anonymous
map-marker Hamilton, Ohio

Scammers

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AI Highlights
  • - I have not received my flipper since January.
  • - I was charged $399.95 in 3 installments; the site adds extra for installation and they are unresponsive.

I have yet to get my flipper and its been since January. I was over charged when it was supposed to be $399.95 in 3 installments.

They claim the website says there is a few more dollars for installmen. They are also unresponsive

User's recommendation: Don’t do it !

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Joseph C Ywa

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Verified Reviewer

Best Decision Ever!

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AI Highlights
  • - Found DentKits for full upper and lower dentures after losing insurance.
  • - Prices are unbeatable.
  • - Alex was a gem and I felt heard.

No teeth left, I needed full uppers and lowers. My insurance was gone from my last set, so I looked around and stumbled upon DentKits.

Best decision ever! The process took a bit, but Alex was a gem throughout - I really felt heard.

They worked with me every step of the way, and for the prices, it's unbeatable. Perfect timing for the holidays.

User's recommendation: Superb! Highly recommended

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Paul J Xmq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Excellent service

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AI Highlights
  • - I ordered my partial back in February.
  • - It placed 6 teeth.
  • - It's better than the one I got from my local dentist.

So, I ordered my partial back in February but life got in the way of doing the impressions right away. You know how it goes with kids and all.

Once I got the ball rolling though, I Couldn't be happier with the results. It placed 6 teeth and I'd say it's even better than the one I got from my local dentist.

Preferred solution: Service

User's recommendation: I highly recommend their services

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Mary J Zgs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Best Decision Ever!

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AI Highlights
  • - Needed full upper and lower dentures after losing insurance.
  • - Found DentKits; process took a bit, but Alex listened and price is unbeatable.

No teeth left, i needed full uppers and lowers. My insurance was gone from my last set, so i looked around and stumbled upon DentKits.

Best decision ever! The process took a bit, but Alex was gem throughout - really felt heard.

They worked with me every step of the way, and for the price, It's unbeatable. Perfect timing for the holidays.

User's recommendation: Perfect and highly recommended

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Brassy M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Top-Notch service received

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AI Highlights
  • - The first try-in didn't work, but adjustments helped.
  • - The final product is great.
  • - This process may not be for everyone, but it's for me.

I was a bit hesitant after the first try-in didn't quite work. Those adjustments made all the difference!

The final product was great.

This process might not be for everyone, but it's definitely for me. Thank you.

User's recommendation: I will recommended them to everyone!

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Mary J Zgs

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Verified Reviewer

Talk about speedy service!

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My Denture arrived in just two weeks, and it's working like a charm. Can't beat that turnaround time.

User's recommendation: Highly recommended and great service

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Sammy R Nhp

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Verified Reviewer

Satisfied with their service

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AI Highlights
  • - Ordering online was simple.
  • - The partial denture arrived in about a month.
  • - It looks fine and is more affordable than a local dentist.

I tried this online denture service after my local dentist was too expensive. The ordering process was simple, and I got my partial denture in about a month.

It looks fine, but it took some time to get used to wearing it. Not a bad option if youre looking for something more affordable.

User's recommendation: Highly recommended

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Noah T Vck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Online System

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AI Highlights
  • - 63-year-old used Dentkits despite online struggles.
  • - They stayed through try-ins and adjustments and helped with photo uploads; now I have a new set.

I am 63 years old and not the best at some of the online systems. But I went with Dentkits anyway.

The were some times where I wasn't sure I made the right choice. But they stuck with me through a few try-ins and adjustments. Kept working with me when I couldn't get my pictures to upload (probably my fault).

And here I am with a new set. If you can't get to a dentist that will serve you well, they seem like a great option.

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Mika H Dai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Exceptional Customer Service Experience

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AI Highlights
  • - Stepahnie from customer service was exceptionally nice.
  • - Dentkit's professionalism and friendliness exceeded my expectations; I recommend their service.

Stepahnie from customer service was exceptionally nice, making my experience pleasant. I'm glad I chose this Dentkit.

Their professionalism and friendliness exceeded my expectations. I highly recommend them for their excellent service and dedication to customer satisfaction.

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Curts A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Efficient and Affordable Dental Care Experience

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AI Highlights
  • - Efficient scheduling saved time with no long waits.
  • - Friendly staff made me comfortable and explained procedures.
  • - Affordable rates saved me money.

Visiting Dentakits clinic saved me time with efficient scheduling and no long waits. The friendly staff saved my patience, making me comfortable and explaining procedures clearly. Their affordable rates saved me money.

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Liam Lvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Convenient Departure Duplication

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AI Highlights
  • - I wanted to duplicate my denture.
  • - Some services require sending in your denture.
  • - I had sentkits make one using mine as a reference; it worked.

I wanted to get my denture duplicated. But some of these other services make you send your denture in.

I can not love without mine. It's just not possible.

So I had sentkits do a denture using mine as a reference. Worked out pretty well.

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Harry B Ehn

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Verified Reviewer

HAPPY CUSTOMER

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Got me a flipper pretty quick. Didn't have to seee the dentist I used to go but he closed anyway. Happy

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Afrina A Ubs

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Verified Reviewer

Fear free Dentistry with Friendly, Caring Staff

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I've been going to dentkits since I was born, I've never had a fear of dentists, and it's testament to the staff there who treat you like a friend when you go. I have always been happy with my treatment.

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